Privacy Policy

Effective Date: July 10, 2026

Last Updated: July 10, 2026

Scalability, Inc. (“Scalability,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information when you visit scalability.us, contact us, or use our website.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide through our website or communications with us, including:

  • Your name.
  • Email address.
  • Company or organization.
  • Information about your project or business needs.
  • The contents of messages you send to us.
  • Other information you choose to provide.

Please do not submit confidential, financial, medical, or other highly sensitive information through our general contact forms.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical and usage information, including:

  • IP address.
  • Browser and device information.
  • Approximate location derived from your IP address.
  • Referring website or advertising source.
  • Pages visited and links clicked.
  • Dates and times of visits.
  • Website interactions and navigation activity.
  • Cookie and similar online identifiers.
  • Advertising and conversion information.

2. Cookies and Tracking Technologies

We use cookies, tags, scripts, pixels, local storage, and similar technologies to operate our website, remember privacy preferences, understand website usage, and measure the effectiveness of our marketing.

Our website uses the following categories of services:

  • Webflow, for website hosting, operation, and forms.
  • Finsweet Cookie Consent, for storing and managing cookie preferences.
  • Google Tag Manager, for managing website tags.
  • Google Ads, for advertising and conversion measurement.
  • Heap Analytics, for website analytics and interaction measurement.
  • Microsoft Clarity, for analytics, heatmaps, and session-interaction insights.
  • Website hosting, content-delivery, animation, and code-library providers that help deliver and operate the website.

These providers may receive technical and usage information such as IP address, browser information, pages visited, website interactions, cookie identifiers, and referral information.

We do not include internal account numbers, project IDs, tag IDs, or script filenames in this public policy.

3. How We Use Information

We may use information to:

  • Respond to inquiries.
  • Evaluate potential projects and business relationships.
  • Communicate with you about our services.
  • Prepare proposals and provide requested services.
  • Operate, maintain, and secure our website.
  • Understand how visitors use the website.
  • Improve our website, services, and marketing.
  • Measure advertising and conversions.
  • Prevent fraud, abuse, and security incidents.
  • Comply with legal obligations.
  • Protect our rights and the rights of others.

4. How We Disclose Information

We may disclose information to:

  • Website hosting and infrastructure providers.
  • Analytics and performance providers.
  • Advertising and marketing providers.
  • Contractors and service providers supporting our operations.
  • Professional advisers, such as attorneys and accountants.
  • Government authorities or other parties where required by law.
  • A buyer, investor, or successor in connection with a merger, financing, acquisition, reorganization, or sale of the business.

We do not sell personal information for money.

Our use of advertising and measurement services may be considered “sharing,” “targeted advertising,” or a “sale” under certain state privacy laws, even where no money is exchanged.

5. Your Privacy Choices

You may manage nonessential cookies and tracking technologies through the cookie-preference tool available on our website.

You may also use the Your Privacy Choices link in our website footer to review or update your preferences.

Depending on where you live, you may have the right to:

  • Request access to personal information we maintain about you.
  • Request correction of inaccurate information.
  • Request deletion of personal information.
  • Request a portable copy of certain information.
  • Opt out of the sale or sharing of personal information.
  • Opt out of targeted advertising.
  • Appeal the denial of a privacy request where applicable.
  • Receive equal service when exercising your privacy rights.

To submit a request, email hello@scalability.us with the subject line “Privacy Request.”

We may need to verify your identity before completing a request.

6. California Privacy Notice

California residents may have additional rights under the California Consumer Privacy Act, as amended.

During the preceding 12 months, we may have collected the following categories of personal information:

  • Identifiers, such as name, email address, IP address, and online identifiers.
  • Internet or electronic-network activity, such as browsing and website interaction information.
  • Commercial or business-inquiry information, such as services you are interested in.
  • Professional information, such as your company or organizational affiliation.
  • Approximate geolocation derived from an IP address.
  • Inferences relating to business or service interests.

We collect this information from you, your browser or device, our website, service providers, advertising providers, analytics providers, and referral sources.

We use and disclose these categories for the purposes described in this Privacy Policy.

We do not knowingly sell or share the personal information of individuals under 16 years old.

Opting Out of Sale or Sharing

We do not sell personal information for money.

However, advertising or measurement technologies may involve disclosures that qualify as a sale or sharing under California law.

California residents may opt out by:

  • Using the Your Privacy Choices link in our website footer.
  • Adjusting cookie preferences through our cookie-preference tool.
  • Sending a recognized opt-out preference signal, such as Global Privacy Control.
  • Emailing hello@scalability.us.

Where required by law, we treat a recognized Global Privacy Control signal as a request to opt out of sale or sharing for the browser or device sending the signal.

We will not discriminate against you for exercising your privacy rights.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries.
  • Manage potential or existing business relationships.
  • Provide services.
  • Maintain business and legal records.
  • Comply with legal, accounting, and tax obligations.
  • Resolve disputes and enforce agreements.
  • Protect against fraud and security risks.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

No website, electronic transmission, or storage system is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our website is intended for business and professional audiences and is not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us.

10. Third-Party Websites

Our website may link to third-party websites or services.

We do not control and are not responsible for the privacy, security, or content practices of third parties. Your use of third-party services is governed by their own policies.

11. Changes to This Policy

We may update this Privacy Policy periodically.

When we make changes, we will update the “Last Updated” date at the top of this page.

12. Contact Us

Scalability, Inc.

489 Fifth Avenue

New York, NY 10017

United States

Email: hello@scalability.us

Telephone: (212) 321-5155